Orbi Router Purple Light

How to Fix Orbi Router Purple Light?

The Orbi router is a widespread choice for users striving for seamless and reliable network coverage. This complete mesh system meets all your networking requirements and eliminates the dead zones at your place. However, like other electronic devices, Orbi routers encounter Orbi purple light issues occasionally. 

It is one of the common issues that users may face with their Orbi router. Likewise, the Purple Light on Netgear Orbi indicates that it is not connected to the internet or we can say satellite is not synced with the router. Besides this, several other reasons are responsible for it.

If you are looking for complete information on the Orbi router purple light, then go through this post. In this writing, we’ll explore the purple light issue, and the possible reasons behind it, and also provide a step-by-step guide on how to eliminate the purple light error on your Orbi router.

Possible RootCauses of Orbi Router Purple Light

Additionally, in this section, we will explain to you the primary reasons why Orbi Flashing Purple Light. Let’s have a look beneath:

  • Internet Connection Issues
  • Firmware Update in Progress
  • Power outage
  • Orbi satellite does not sync with the router
  • Loose cable connection
  • ISP issues

How to Eliminate the Purple Light on Orbi Router?

Generally, you can sort out the Orbi Flashing Purple LED error by following some easy and simple fix-outs. But before you delve deep into the process, must go through the consequences of this issue. In this section, we will explore the troubleshooting methods that will help you to resolve this problem. Let’s have a look beneath:

Check Internet Connection

Check Internet Connection

  • Verify that your internet connection is stable. 
  • Also, remove obstacles away from the router.
  • Check the location of the router, if it is not in a central position, then relocate it.  
Update Router Firmware

Update Router Firmware

  • Check for the router firmware update by visiting the settings.
  • If there is an update prompt on the window, then go for it.
  • Download the compatible Firmware according to the Orbi model you have.
Re-Sync the Router and Satellite

Re-Sync the Router and Satellite

  • Ensure that the satellite is powered on.
  • Press the Sync button on the router, and then tap the Sync button on the satellite. 
  • Now, the router and satellite get synced and the purple light will be fixed.
Check Hardware Connections

Check Hardware Connections

  • Ensure that all physical connections between the Orbi router are secure. 
  • Check Ethernet cables and power adaptor, cord for damage.
  • if find any, then replace it immediately.
Reboot the Orbi Router

Reboot the Orbi Router

  • Sometimes, a simple power cycle can resolve the Purple Orbi Light issue.  
  • Hence, power off your Orbi router, wait for 30 seconds, and then power it back on. 
  • Now, plug back the devices again orderly.
Contact ISP Authority

Contact ISP Authority

  • Sometimes, Orbi flashing purple occurs if the network is weak or there is no network on the router.
  • It can be from ISP side, so contact them. They will guide you through the solution. 
Ensure Adequate Power Supply​

Ensure Adequate Power Supply

  • If your router does not get a sufficient power supply, then errors are common.
  • So, change the power socket or plug the adaptor correctly.
  • Never use cracked, loose, or burnt switches for plugins.

Factory Reset the Orbi

  • Locate the reset button on the router and press it for a few seconds.
  • When the LED flashes amber, then release the button.
  • Lastly, the router gets back to its default settings, reconfigure it now.
Wrap Up

The Orbi purple light is a signal that something is incorrect with your internet connection or the device itself. By systematically troubleshooting the potential causes and following the steps outlined above, you can work towards resolving the issue and restoring your Orbi router to optimal functionality. If problems persist, then reach out to us here!

FAQs

Why is the Orbi Router Showing Solid Purple Light?

The primary reason for the purple light on the Orbi router is the network outage and if the router and satellite are not synced.

Do I Need to Reconfigure the Device After Eliminating the Purple Light?

If the purple light issues get fixed by using rebooting and other methods, then you do not need to reconfigure the Orbi router. But if you perform the hard reset to resolve the purple light error, then you must reconfigure it.